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Training Modules

EFFECTIVE TIME MANAGEMENT

  • Importance of managing time as a resource
  • Certain time truths
  • Identifying various time wasters
  • Dealing with Time wasters
  • Time management techniques( eg Priority setting, 90 minute blocks, 80-20 rule, Pareto analysis etc)
  • Effective scheduling
  • Inculcating healthy habits
  • Work – life balance
  • Time management for a happier, healthier and stress free life

INTERPERSONAL EFFECTIVENESS

  • The importance of Interpersonal Effectiveness in today’s workplace
  • Meaning and significance of Emotional Intelligence
  • Parameters of EI
  • Managing and dealing with negative emotions
  • Dealing with difficult persons
  • Handling Feedback : The breakfast of champions
  • Use of positive phraseology
  • EI for building effective leadership and organizational capability

TEAM WORKING FOR RESULTS

  • Working in Silos v/s teams
  • The growing importance of teams as a work unit
  • Types of teams
  • Model for team effectiveness
  • Intra and interdepartmental teamwork
  • Cross functional collaboration for results
  • Characteristics of an effective team
  • arriers to effective teamwork
  • Team working for results

INTERPERSONAL COMMUNICATION

  • Communication- the lifeblood of organizations
  • Types of organizational communication
  • Barriers to effective communication
  • Listening for results ; towards being a better listener
  • Role of empathy in communication
  • Giving and receiving constructive feedback
  • Johari window and its significance in interpersonal communication
  • Awareness and Importance of body language

BUSINESS WRITING

  • Importance of writing skills in business
  • Receiver orientation in writing
  • Principles of good business writing
  • Writing effective e mails ; email etiquette
  • Art of positive phraseology
  • Writing complaints and grievance’s
  • Care with usage of words
  • Grammar usage in writing
  • Making an impact through effective writing

SELF AND PERSONALITY DEVELOPMENT

  • Understanding self
  • Understanding strengths and weaknesses
  • Managing emotions
  • Enhancing self-esteem and self confidence
  • Power of positive thinking, self-talk and affirmations
  • Conquering your fears
  • Unleashing your potential
  • Setting life goals and working towards a happier , enriched personality