EFFECTIVE TIME MANAGEMENT
- Importance of managing time as a resource
- Certain time truths
- Identifying various time wasters
- Dealing with Time wasters
- Time management techniques( eg Priority setting, 90 minute blocks, 80-20 rule, Pareto analysis etc)
- Effective scheduling
- Inculcating healthy habits
- Work – life balance
- Time management for a happier, healthier and stress free life
INTERPERSONAL EFFECTIVENESS
- The importance of Interpersonal Effectiveness in today’s workplace
- Meaning and significance of Emotional Intelligence
- Parameters of EI
- Managing and dealing with negative emotions
- Dealing with difficult persons
- Handling Feedback : The breakfast of champions
- Use of positive phraseology
- EI for building effective leadership and organizational capability
TEAM WORKING FOR RESULTS
- Working in Silos v/s teams
- The growing importance of teams as a work unit
- Types of teams
- Model for team effectiveness
- Intra and interdepartmental teamwork
- Cross functional collaboration for results
- Characteristics of an effective team
- arriers to effective teamwork
- Team working for results
INTERPERSONAL COMMUNICATION
- Communication- the lifeblood of organizations
- Types of organizational communication
- Barriers to effective communication
- Listening for results ; towards being a better listener
- Role of empathy in communication
- Giving and receiving constructive feedback
- Johari window and its significance in interpersonal communication
- Awareness and Importance of body language
BUSINESS WRITING
- Importance of writing skills in business
- Receiver orientation in writing
- Principles of good business writing
- Writing effective e mails ; email etiquette
- Art of positive phraseology
- Writing complaints and grievance’s
- Care with usage of words
- Grammar usage in writing
- Making an impact through effective writing
SELF AND PERSONALITY DEVELOPMENT
- Understanding self
- Understanding strengths and weaknesses
- Managing emotions
- Enhancing self-esteem and self confidence
- Power of positive thinking, self-talk and affirmations
- Conquering your fears
- Unleashing your potential
- Setting life goals and working towards a happier , enriched personality